Imaging Informatics Analyst

Responsible for the daily support, maintenance, monitoring, and coordination of imaging informatics systems to ensure reliable system operations. Maintains a thorough understanding of imaging workflows and relationships between ancillary systems and PACS, RIS, CVIS, VNA, Powerscribe, and related applications. Serves as a liaison between Medical Imaging, Cardiology, Information Technology, clinical departments, physician practices, and vendors. Responsibilities include user support, troubleshooting, data integrity, quality assurance activities, training support, system maintenance, and participation in downtime and disaster recovery planning. Why Work at Cheyenne Regional?

• Employer Sponsored Medical, Dental, and Vision Plans
• 403(b) and 457(b) retirement options with 4% employer match
• Life Insurance
• Short Term and Long-Term Disability Insurance
• Employer Sponsored Wellness Program
• Employee Assistance Program
• ANCC Magnet Hospital
• 21 PTO days per year (increases with tenure)
• Tuition Reimbursement Program
• Dedicated Loan Forgiveness Advisory Service

Here is What You Will Be Doing:

• Supports daily operation of imaging informatics systems including PACS, RIS, CVIS, VNA, Powerscribe, image exchange, and related applications.
• Provides first-line support for imaging system users including technologists, physicians, clinical staff, and external stakeholders.
• Monitors image routing, interface activity, report distribution, system performance, and workflow processes to ensure timely availability of imaging studies and reports.
• Verifies and maintains data integrity, ensuring proper communication between imaging systems, ancillary applications, and electronic medical records.
• Troubleshoots routine imaging informatics issues and coordinates resolution with Information Technology teams, vendors, and departmental leadership as appropriate.
• Maintains DICOM compatibility, modality connectivity, worklists, system configurations, and user access within established standards.
• Assists with testing, validation, implementation, upgrades, downtimes, disaster recovery exercises, and system maintenance activities.
• Provides end-user training and support for imaging informatics applications and workflow processes.
• Maintains system documentation, support records, standard operating procedures, and quality assurance activities.
• Participates in workflow improvement projects, departmental performance improvement initiatives, and imaging informatics optimization efforts.
• Participates in an imaging informatics escalation rotation to support critical system outages, major workflow interruptions, disaster recovery events, and other high-impact issues requiring advanced technical intervention.
• Participates in an imaging informatics escalation rotation for critical system outages and downtime events.

• Exhibits good communication (both written and oral) skills
• Exhibits strong teaching skills
• Ability to perform on-call duties
• Ability to analyze and synthesize data
• Ability to calculate and interpret numbers
• Knowledge of PACS applications and equipment

Here is What You Need:

• Associate’s degree or higher in Healthcare, Information Technology, or related field.[GB1.1]
• Five (5) years of experience in Medical Imaging, Cardiovascular Services, Healthcare Information Technology, or related healthcare environment.
• 24 Months: Obtain Certified Imaging Informatics Professional (CIIP) certification within twenty-four (24) months of start date.
• 14 Days: Cheyenne Regional AHA RQI within fourteen (14) calendar days of start date

Nice to Have:

• Bachelor’s degree or higher
• IT and/or PACS experience

Cheyenne Regional Medical Center was founded in 1867 as a tent hospital by the Union Pacific Railroad to treat workers injured while building the transcontinental railroad. Today, we are the largest hospital in the state of Wyoming, employing over 2,000 people, and treating over 350,000+ patients from southeastern Wyoming, western Nebraska, and northern Colorado. We pride ourselves on patient and employee experience by living our core values of Integrity, Caring, Compassion, Respect, Service, Teamwork and Excellence to great health. Our team makes a difference every day by providing trusted healthcare expertise through a passionate and I.N.S.P.I.R.E.(ing) approach with a personal touch. By living our values, we aim to achieve our goal of becoming a 5-star rated hospital, providing critical support and resources to our community and the greater region we serve. If you are eager to make a difference and passionate about healthcare, we encourage you to apply today!