John Bettiol

Launching a marketplace on-time: A lesson in taking shortcuts using spreadsheets!

With 90 days to launch, they scrapped all internal tools. Their backend became a massive spreadsheet that wrote raw SQL directly to the production database.

Launching a marketplace on-time: A lesson in taking shortcuts using spreadsheets!
#1about 4 minutes

Facing a 90-day deadline to launch a new marketplace

The team had to build a complex B2B marketplace with a distributed team, a massive backlog, and no clear data on products or sellers.

#2about 3 minutes

De-scoping all internal tooling to meet the launch date

To meet the aggressive deadline, the team decided to build no administrative tools, relying on manual processes to manage the platform at launch.

#3about 4 minutes

Building a spreadsheet tool for seller data onboarding

A custom Excel spreadsheet was created to simplify seller data submission, handling data mapping, legal requirements, and file encoding issues for non-technical users.

#4about 2 minutes

Managing platform configuration with a complex spreadsheet

A single, massive spreadsheet was developed to manage 35 database tables for platform configuration, including categories, translations, and legal attributes.

#5about 2 minutes

Pivoting to Google Sheets after a data loss crisis

When the Microsoft 365 spreadsheet became corrupted from concurrent use, the team bypassed IT policy and switched to Google Sheets to restore their workflow.

#6about 2 minutes

The long-term consequences of taking technical shortcuts

While the spreadsheet solution enabled a successful launch, it created significant technical debt that led to inefficient processes and longer onboarding times years later.

#7about 5 minutes

Q&A on lean management, team morale, and tech debt

The speaker answers audience questions about using lean principles, maintaining team morale after data loss, and securing management buy-in to fix the initial shortcuts.

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