Senior UI/UX Designer

• Lead user research and journey mapping to uncover user needs and opportunities for optimization.
• Create wireframes, prototypes, and visual hierarchies that adhere to branding and accessibility standards.
• Collaborate with cross-functional teams and external partners to implement best practices in UI/UX design.
• Conduct discovery workshops, feedback sessions, and sprint planning to align design decisions with business goals.
• Utilize a range of tools (Figma, Adobe XD, Sketch, Hotjar, etc.) to deliver low- and high-fidelity prototypes and conduct usability testing.
• Apply UX principles (hierarchy, contrast, alignment) to deliver accessible, responsive designs for web and mobile.
• Design for complex systems such as government, healthcare, or financial platforms, ensuring compliance with regulations and scalability.
• Incorporate AI/ML interface design principles with a focus on human-AI interaction and explainable AI (XAI).
• Develop data visualizations that communicate insights clearly and effectively.
• Advocate for user-centered design principles, ensuring inclusivity through WCAG and other accessibility standards.
• Present and communicate design solutions effectively to both technical and non-technical stakeholders.

This role requires 8+ years of experience, with proven ability to independently plan and deliver complex design solutions. A wide degree of creativity, innovation, and problem-solving is expected, along with the judgment to balance user needs, business objectives, and technical feasibility., We are seeking an experienced UI/UX Designer to lead the design and optimization of enterprise-level systems, with a strong focus on accessibility, usability, and responsive design. The ideal candidate will have extensive experience in user-centered design, prototyping, and data visualization, and will be adept at working in cross-functional, agile environments.

This role will involve collaborating closely with stakeholders, development teams, and external partners to ensure user experiences are seamless, accessible, and aligned with organizational goals., * 11+ years of experience designing user interfaces and experiences for enterprise systems using tools such as Figma, Adobe XD, and Sketch.

• 11+ years collaborating with technical and non-technical teams to deliver intuitive design solutions aligned with accessibility and branding standards.
• 10+ years applying UX design principles to create responsive, accessible web and mobile interfaces.
• 10+ years experience creating wireframes and prototypes that support agile development cycles.
• 8+ years designing data-driven visual assets, workflows, and system documentation., * 5+ years experience in graphical diagramming and visual storytelling to explain workflows and system architecture.
• 3+ years facilitating workshops and feedback sessions with business stakeholders.
• Bachelor’s degree in Graphic Design, Human-Computer Interaction, Computer Science, or related field (or equivalent work experience).
• Strong ability to manage multiple design projects concurrently.
• Experience with eligibility systems or other rule-based, data-intensive applications is a plus.

Lumen and / or its clients will not provide equipment (Laptop, monitor, etc.) to the selected contractor. The contractor must have their own equipment. Access to a virtual desktop set up (software) will be provided by Lumen’s client, allowing the user access to the required systems and technology.