COMPUTER SUPPORT TECH II - 73003343

This is a Computer Support Tech II - Government Analyst I position in the General Tax Administration Program’s, Business Technology Office, Solutions Support Unit. The incumbent provides user support by administering the local area network (LAN), resolving hardware, software, and communication issues, and coordinating system security requirements. The incumbent also performs networking audits and regularly works with the Department’s Information Services Program (ISP).

Three years of experience performing technical support. Experience researching system issues and implementing resolutions. Experience supporting users on a Microsoft platform, including Active Directory or Microsoft Office Suite., A bachelor’s degree in the Information Technology field from an accredited institution can substitute for the required three years of technical support experience., Professional experience must have been performed in a technical support environment that required customer support and user interaction., Ability to lift at least 40 pounds., CRIMINAL BACKGROUND CHECKS: You will be required to undergo a National Level-2 criminal background check which requires you to provide your fingerprints.

WORK AUTHORIZATION REQUIREMENTS: The Department of Revenue does not hire individuals who require H-1B visa sponsorship to work in the United States. Candidates who require H-1B visa sponsorship will not be considered for this position. Candidates who require participation in the STEM Optional Practical Training (STEM OPT) program must possess a qualifying STEM degree that is directly related to the duties of this position, in accordance with U.S. Citizenship and Immigration Services (USCIS) regulations.

3.53.5 out of 5 stars Jacksonville, FL 32202 $46,450.20 a year, Pulled from the full job description

• Health insurance
• Vision insurance
• Dental insurance
• Life insurance
• Paid holidays, SALARY: The hiring salary for this position generally will not exceed $3,870.85 monthly/$46,450.20 annually.

BENEFITS: Benefits include, but are not limited to, health insurance, life insurance, tuition waivers, paid sick and personal leave, 10 paid holidays annually, retirement savings, and vision and dental insurance.