2nd Level IT Support Engineer (m/w/d)
2nd Level IT Support Engineer (m/w/d) at matrix 42 AG
Requirements
• Completed IT training or a comparable qualification in the IT environment
• (First) professional experience in IT support
• Confident communication and ability to work in a team
• Very good knowledge of current Microsoft operating systems, DNS and AD
• Knowledge of cloud services such as Microsoft Azure
Scope of Work
• Support our customers in the ITSM environment Network management
• Processing of incidents of our customers Recording and processing of IT tickets
• Problem analysis and solution finding
• Administration of user accounts in various applications and devices
• Support of branch offices at home and abroad
Benefits
- Flexible Working Hours
- Professional Development
- Job bicycle
Applicant Location Requirements
About matrix 42 AG
Matrix42 is a company based in Frankfurt am Main that helps businesses digitalize and automate their workflows to alleviate the burden on IT and HR departments. As a service management provider, we accelerate the digital transformation of our customers, especially in times of skilled labor shortages. We offer "Cloud Your Way," enabling customers to choose how they want to use our technology: publicly, regionally, or within their own data center.
In addition to the DACH region, Matrix42 is already active in Spain, France, Italy, Poland, the Middle East, and Northern European countries.
Our goal: We are building The European Choice in Service Management.
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