Statistically 70% of all IT-projects worldwide cannot be classified as "successful". Did you know that? And the crazy thing is that this figure has remained unchanged for the past 20 years, despite the fact that technology is constantly improving. The reasons: poor communication, changing requirements, unrealistic expectations and much more. Hardly any of these reasons have anything to do with technology, as it is essentially down to a lack of soft skills. Paradoxically, too much focus on technology leads to poorer results and also has another side effect: A lack of soft skills is also the main reason for job frustration, as 94% of HR managers say that employees with stronger soft skills are more likely to be promoted than employees with more years of experience but weaker soft skills. Sounds familiar? Pierluigi is the CEO of Utterskills, an e-learning academy for soft skills in IT and in his talk he will give some quick wins and an overview of the most important soft skills in IT.